Shipping policy

Shipping Policy

Thank you for shopping with KOICM! We are committed to providing you with the best possible shipping experience. Please review our shipping policy below for details on how and when your order will be shipped.

1. Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. 
- Standard Shipping: Estimated delivery takes 7-15 business days depending on your location.
Please note that delivery delays can occasionally occur due to customs processing, holidays, or carrier disruptions.

3. Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive an email confirmation containing your tracking number(s). You can track your shipment directly using the link provided in the email or by visiting our website.

4. Customs, Duties, and Taxes
KOICM is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Contact Us
If you have any questions or concerns regarding your shipment, please feel free to contact us at:
Email: contact@koicm.com
Website: www.koicm.com